Friedman-Berg, F., Yuditsky, T., Smith, A. (2004).
Developing human factors design principles for information display systems in
air traffic control . Proceedings of the Human Factors and
Ergonomics Society Annual Meeting, 48, 2386-2390.
Abstract
An Information Display System (IDS) provides access to many types of
information. It consolidates data to one source and eliminates the need for
multiple displays. An IDS provides a logical structure and uses a standardized
information display format. We present a set of design principles for IDSs in
Air Traffic Control (ATC). We conducted an investigation of information and
usability requirements in each of the ATC domains. Based on the investigation
and on existing design guidelines and standards, we developed design principles
that capture the critical components of designing an effective IDS for ATC. In
order to be useful and usable, an IDS and the information it contains should be
accessible, current, comprehensive, and standardized. We discuss each of these
principles, the motivation for including them, and some specific examples of how
they can be implemented in an IDS. We also discuss the methods used for
collecting data from the field, refining, and validating the principles.
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