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NextGen

Koros, A., Sollenberger, R., & Della Rocco, P. (2007). A human factors simulation of required navigation performance converging approach procedures (DOT/FAA/TC-07/12).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Willems, B., & Koros, A. (2007). Advanced concept of the National Airspace System of 2015: Human factors considerations for air traffic control (DOT/FAA/TC-TN07/21).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

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Reference Documents

Ahlstrom, V., & Allendoerfer, K. (2004). Web-based portal computer-human interface guidelines (DOT/FAA/CT-TN04/23). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V., & Allendoerfer, K. (2004). Information organization for a portal using a card-sorting technique (DOT/FAA/CT-TN04/31). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V., & Longo, K. (2003). Human Factors Design Standard (HF-STD-001).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V., Longo, K. (2001). Human Factors Design Guide update (Report Number DOT/FAA/CT-96/01): A revision to chapter 8-Computer human interface guidelines (DOT/FAA/CT-01/08).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.  This document has been superseded by the Human Factors Design Standard.

Ahlstrom, V., Longo, K., & Truitt, T.  (2002). Human factors design guide update: A revision to chapter 5 - automation guidelines (DOT/FAA/CT-02/11).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.  This document has been superseded by the Human Factors Design Standard.

Ahlstrom, V., & Kudrick, B. (2007). Human factors criteria for displays: A Human Factors Design Standard update of chapter 5 (DOT/FAA/TC-07/11). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Lasewicz, V. J., & Smolensky, M. W. (1993). The FAA Technical Center Human Factors Laboratory information guide (DOT/FAA/CT-TN93/15). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Snyder, M. D., Bryant, D. J., Dunn, J., & Stein, E. S. (1998). Human factors technical writer's guide (DOT/FAA/CT-TN98/2). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Stein, E. S. (2005, April). The role of institutional review boards in aviation research: It's the law and it makes sense. Proceedings of the International Symposium on Aviation Psychology. Oklahoma City, OK: Wright State University. Oklahoma City, OK.

Stein, E. S., & Buckley, E. (1994). Human factors at the FAA Technical Center: Bibliography 1958-1994 (DOT/FAA/CT-TN94/50). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Wagner, D., Birt, J. A., Snyder, M. D., & Duncanson, J. P. (1996). Human factors design guide: For the acquisition of commercial-off-the-shelf subsystems, non-developmental items, and developmental items (DOT/FAA/CT-96/1). Atlantic City International Airport: Federal Aviation Administration Technical Center.  This document has been superseded by the Human Factors Design Standard. 

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Team Configurations

Willems, B., Heiney, M., & Sollenberger, R. (2005)  Study of an ATC Baseline for the Evaluation of Team Configurations: Effects of Allocating Multisector Control Functions to a Radar
Associate or Airspace Coordinator Position (DOT/FAA/CT-05/07). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Sollenberger, R. L., Willems, B., Della Rocco, P. S., Koros, A., & Truitt, T. (2004). Human-in-the-Loop Simulation Evaluating the Collocation of the User Request Evaluation Tool, Traffic Management Advisor, and Controller-Pilot Data Link Communications: Experiment I – Tool Combinations (DOT/FAA/CT-TN04/28). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Willems, B., Heiney, M., Sollenberger, R. (2002). Study of an ATC Baseline for the Evaluation of Team Configurations: Information Requirements (DOT/FAA/CT-02/17).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

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Controller Communications

Allendoerfer, K., Friedman-Berg, F., & Pai, S. (2007). Human factors analysis of safety alerts in air traffic control (DOT/FAA/TC-07/22).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

La Due, J. L., Sollenberger, R. L., Belanger, B., & Heinze, A. (1997). Human factors evaluation of vocoders for air traffic control environments phase I: Field evaluation (DOT/FAA/CT-TN97/11). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Sollenberger, R. L., La Due, J. L., Carver, B., & Heinze, A. (1997). Human factors evaluation of vocoders for air traffic control (ATC) environments phase II: ATC Simulation (DOT/FAA/CT-TN97/25). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Sollenberger, R. L., McAnulty, D. M., Kerns, K.  (2003). The effect of voice communications latency in high density, communications-intensive airspace (DOT/FAA/CT-TN03/04).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Zingale, C. M., McAnulty, D. M., & Kerns, K. (2003). The Effect of Voice Communications Latency in High Density, Communications-Intensive Airspace Phase II: Flight Deck Perspective and Comparison of Analog and Digital Systems (DOT/FAA/CT-TN04/02).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

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Generic Airspace

Guttman, J. A., & Stein, E. S. (1997). En route generic airspace evaluation (DOT/FAA/CT-TN97/7). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Guttman, J. A., Stein, E. S., & Gromelski, S. (1995). The influence of generic airspace on air traffic controller performance (DOT/FAA/CT-TN95/38). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

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Memory & Situation Awareness

Endsley, M. R., Mogford, R. H., Allendoerfer, K. R., Snyder, M. D., & Stein, E. S. (1997). Effect of free flight conditions on controller performance, workload, and situation awareness (DOT/FAA/CT-TN97/12). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Endsley, M. R., Sollenberger, R. L., Nakata, A., & Stein, E. S. (2000). Situation awareness in air traffic control: Enhanced displays for advanced operations (DOT/FAA/CT-TN00/01). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Gromelski, S., Davidson, L., & Stein, E. S. (1992). Controller memory enhancement: Field facility concepts and techniques (DOT/FAA/CT-TN92/7). Atlantic City International Airport: Federal Aviation Administration Technical Center. 

Stein, E. S. (1989). Controller memory handbook (DOT/FAA/CT-TN89/58).  Atlantic City International Airport: Federal Aviation Administration Technical Center.

Stein, E. S. (1991). Air traffic controller memory -- a field survey (DOT/FAA/CT-TN90/60). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Stein, E. S. (1994). The controller memory guide: Concepts from the field (DOT/FAA/CT-TN94/28).  Atlantic City International Airport: Federal Aviation Administration Technical Center.

Stein, E. S., & Garland, D. (1993). Air traffic controller working memory: Considerations in air traffic control tactical operations (DOT/FAA/CT-TN93/37). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Vingelis, P. J., Schaeffer, E., Stringer, P., Gromelski, S., & Ahmed, B. (1990). Air traffic controller memory enhancement: Literature review and proposed memory aids (DOT/FAA/CT-TN90/38). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Zingale, C., Gromelski, S., Ahmed, S. B., & Stein, E. S. (1993). Influence of individual experience and flight strips on air traffic controller memory / situational awareness (DOT/FAA/CT-TN93/31). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Zingale, C., Gromelski, S., & Stein, E. S. (1992). Preliminary studies of planning and flight strip use as air traffic controller memory aids (DOT/FAA/CT-TN92/22). Atlantic City International Airport: Federal Aviation Administration Technical Center.

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Visual Scanning

Ahlstrom, U., & Friedman-Berg, F. (2005). Subjective workload ratings and eye movement activity measures (DOT/FAA/CT-05/32).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, U., & Friedman-Berg, F. (2006). Controller scan-path behavior during severe weather avoidance  (DOT/FAA/TC-06/07).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Hah, S., & Hickey, T. (2001). Computer text shading algorithm based on perception of luminance. Proceedings of the 45th Human Factors and Ergonomics Society Annual Meeting, Minneapolis, MN. 622-226.

Rosenberg, B.L., Rehmann J., & Stein, E.S. (1982). The Relationship Between Effort Rating and Performance in a Critical Tracking Task (DOT/FAA/CT-82/66). Washington, DC: Federal Aviation Administration Office of Systems Engineering Management.

Stein, E. S. (1992). Air traffic control visual scanning (DOT/FAA/CT-TN92/16). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Willems, B., Allen, R. C., & Stein, E. S. (1999). Air traffic control specialist visual scanning II: Task load, visual noise, and intrusions into controlled airspace (DOT/FAA/CT-TN99/23). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Willems, B., Truitt, T. R. (1999). Implications of reduced involvement in en route air traffic control (DOT/FAA/CT-TN99/22). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

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Workload

Stein, E. S. (1985). Air traffic controller workload: An examination of workload probe (DOT/FAA/CT-TN84/24). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Stein, E. S., & Rosenberg, B. L. (1983). The measurement of pilot workload (DOT/FAA/CT-82/23). Washington, DC: Federal Aviation Administration Office of Systems Engineering Management.

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Decision Making & Planning

Ahlstrom, U., Rubinstein, J., Siegel, S., Mogford, R., Manning, C.  (2001).   Display concepts for en route air traffic control (DOT/FAA/CT-TN01/06). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center. 

D'Arcy, J. F., & Della Rocco, P. S.  (2001). Air traffic control specialist decision making and strategic planning – a field survey (DOT/FAA/CT-TN01/05). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Koros, A., DellaRocco, P. S., Panjwani, G., Ingurgio, V., & D'Arcy, J.F. (2003). Complexity in air traffic control towers: A field study part 1. complexity factors (DOT/FAA/CT-TN03/14).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Koros, A., Della Rocco, P. S., Panjwani, G. Ingurgio, V., & D'Arcy, J. F. (2006).  Complexity in airport traffic control towers: A field study. Part 2. Controller strategies and information requirements (DOT/FAA/TC-06/22).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Mogford, R. H., Guttman, J. A., Morrow, S. L., & Kopardekar, P.  (1995). The complexity construct in air traffic control: A review and synthesis of the literature (DOT/FAA/CT-TN95/22).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Mogford, R. H., Harwood, K., Murphy, E. D., & Roske-Hofstrand, R. J. (1994). Review and evaluation of applied research techniques for documenting cognitive processes in air traffic control (DOT/FAA/CT-TN93/39). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Mogford, R. H., Murphy, E. D., Roske-Hofstrand, R. J., Yastrop, G., & Guttman, J. A. (1994). Application of research techniques for documenting cognitive processes in air traffic control: Sector complexity and decision making (DOT/FAA/CT-TN94/3). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Willems, B., & Heiney, M.  (2002).  Decision support automation research in the en route air traffic control environment (DOT/FAA/CT-TN02/10).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Yuditsky, T., Sollenberger, R. L., Della Rocco, P. S.,  Friedman-Berg, F., & Manning, C. A. (2002).  Application of color to reduce complexity in air traffic control (DOT/FAA/CT-TN03/01).  Atlantic City International Airport: Federal Aviation Administration Technical Center.

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Measurement Techniques & Tools

Buckley, E. P., DeBaryshe, B. D., Hitchner, N., & Kohn, P. (1983). Methods and measurements in real-time air traffic control system simulation (DOT/FAA/CT-83/26). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Hadley, G. A., Guttman, J. A., & Stringer, P. G. (1999). Air traffic control specialist performance measurement database (DOT/FAA/CT-TN99/17). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Sollenberger, R. L., Stein, E. S., & Gromelski, S. (1997). The development and evaluation of a behaviorally based rating form for assessing air traffic controller performance (DOT/FAA/CT-TN96/16). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Stein, E. S. (1985). Graphic simulation and the automated en route air traffic control concept: An FAA Technical Center preliminary study (DOT/FAA/CT-TN85/29). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Sollenberger, R. L., & Della Rocco, P. S. (2001).  Tower cab metrics.  (DOT/FAA/CT-TN02/03).Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Vardaman, J. J., & Stein, E. S. (1998). The development and evaluation of a behaviorally based rating form for the assessment of en route air traffic controller performance (DOT/FAA/CT-TN98/5). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

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Procedure Evaluations

Dimeo, K., Sollenberger, R., Kopardekar, P., Lozito, S., Mackintosh, M., Cardosi, K.,  McCloy, T.  (2002).  Air-ground integration experiment (DOT/FAA/CT-TN02/06).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Hadley, J., Sollenberger, R., D'Arcy, J. F., & Bassett, P. (2000). Interfacility boundary adjustment (DOT/FAA/CT-TN00/06). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

McAnulty, D. M., & Zingale, C. (2005). Pilot-based spacing and separation on approach to landing: The effect on air traffic controller workload and performance (DOT/FAA/CT-05/14).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Stein, E. S., Della Rocco, P. S., & Sollenberger, R. L. (2006). Dynamic resectorization in air traffic control: A human factors perspective (DOT/FAA/TC-TN06/19).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Truitt, T. R., & McAnulty, D. M. (2003). High fidelity simulation test of new air traffic control concepts. In Proceedings of the Twelfth International Symposium on Aviation Psychology, Dayton, OH, 1172-1177.

Truitt, T., McAnulty, D. M., & Willems, B. (2004). Effects of collocation and reduced lateral separation standards in the New York Integrated Control Complex (DOT/FAA/CT-TN04/08). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Zingale, C. M., Truitt, T. R., & McAnulty, D. M. (2008). Human-in-the-loop evaluation of an integrated arrival/departure air traffic control service for major metropolitan airspaces (DOT/FAA/TC-08/04).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

 

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Equipment Evaluations

Allendoerfer, K. R., & Galushka, J. (1999). Air traffic control system baseline methodology guide (DOT/FAA/CT-TN99/15). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Allendoerfer, K. R., Galushka, J., & Mogford, R. H. (2000). Display System Replacement baseline research report (DOT/FAA/CT-TN00/31). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Allendoerfer, K. R., Pai, S., & Zingale, C. (2006). An analysis of en route air traffic control system usage during special situations (DOT/FAA/TC-TN06/11).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Allendoerfer, K. R., Willems, B., Zingale, C., & Pai, S.  (2006). Methods for examining possible effects of En Route Automation Modernization (ERAM) on controller performance (DOT/FAA/TC-TN06/14).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Allendoerfer, K. R., Zingale, C., Pai, S., & Willems, B. (2006). En route air traffic controller commands: Frequency of use during routine operations (DOT/FAA/TC-TN06/04).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Brickman, B., & Yuditsky, T. (2004). Improving the usability of an automated tool for the recording, coordination, and communication of traffic management initiatives.  Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 48, 46-50.

Della Rocco, P., Panjwani, G., Friedman-Berg, F., Kopardekar, P., & Hah, S. (2004). Collocation of User Request Evaluation Tool, Traffic Management Advisor, and Controller Pilot Data Link Communications: An Initial Human Factors Evaluation (DOT/FAA/CT-TN04/06). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Friedman-Berg, F., Yuditsky, T., Smith, A. (2004). Developing human factors design principles for information display systems in air traffic control .  Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 48, 2386-2390.

Galushka, J., Frederick, J., Mogford, R., & Krois, P. (1995). Plan View Display baseline research report (DOT/FAA/CT-TN95/45). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Katz, E. S., & Stein, E. S. (1992). Prototype stop bar system evaluation at John F. Kennedy International Airport (DOT/FAA/CT-92/24). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Mogford, R. H., Allendoerfer, K. R., & Galushka, J. (1999). ARTS IIIA terminal baseline research report (DOT/FAA/CT-TN99/7). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Newman, R. A., & Allendoerfer, K. (2000). Assessment of current and proposed audio alarms in terminal air traffic control (DOT/FAA/CT-TN00/21). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Pai, S., & Allendoerfer, K. Conference Control System computer-human interface prototype description and design rationale (DOT/FAA/CT-05/06). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Rosenberg, B. L., & Zurinskas, T. E. (1983). Electronic Tabular Display Subsystem (ETABS) study: A controller evaluation of an en route flight data entry and display system (DOT/FAA/CT-TN83/09). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Sollenberger, R., Koros, A., & Hale, M. (2008). En Route Information Display System benefits study (DOT/FAA/TC-08/06).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Sollenberger, R. L., & Stein, E. S. (1995). The effects of structured arrival and departure procedures on TRACON air traffic controller memory (DOT/FAA/CT-TN95/27). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Stein, E. S. (1989). Parallel approach separation and controller performance (DOT/FAA/CT-TN89/50). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Truitt, T. R. (2008). Tower Operations Digital Data System - Concept refinement and description of new features (DOT/FAA/TC-08/09).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Truitt, T. R. (2005). Implementing electronic flight data in the airport traffic control tower. Proceedings of the 13th International Symposium on Aviation Psychology. Oklahoma City, OK.

Truitt, T. R. (2006). Electronic flight data in airport traffic control towers: Literature review (DOT/FAA/CT-05/13).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Truitt, T. R. & Muldoon, R. (2007). New electronic flight data interface designs for airport traffic control towers: Initial usability test (DOT/FAA/TC-07/16).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Yuditsky, T., Friedman-Berg, F., Smith, A. (2004). Design of Information Display Systems for Air Traffic Control (DOT/FAA/CT-TN04/33). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Zingale, C. M., McAnulty, D. M., & Kerns, K. (2005). Human factors evaluation of a digital, air-ground communications system. In Proceedings of the 24th AIAA/IEEE Digital Avionics Systems Conference (pp. 5.B.5.1-9). Piscataway, NJ: IEEE.

Yuditsky, T., & Brickman, B. (2007). Benefits analysis for the National Traffic Management Log (DOT/FAA/TC-07/24).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Koros, A., McAnulty, D. M., & Beck, B. (2008). Recommended layouts for the en route area supervisor work space (DOT/FAA/TC-TN-08/11).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

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Information Requirements

Ahlstrom, U. (2007). Availability and operational use of weather information by en route and terminal controllers (DOT/FAA/TC-TN-07/01).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, U. (2004). TRACON controller weather information needs: II. Cognitive work analysis(DOT/FAA/CT-TN04/09). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, U., & Dury, T. G. (2007). Weather information for en route controllers (DOT/FAA/TC-07/08).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, U. (2008). Human factors requirements for en route controller weather displays (DOT/FAA/TC-08/01).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, U., & Friedman-Berg, F. (2006). TRACON controller weather information needs: III. Human-in-the-loop simulation (DOT/FAA/TC-06/10).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, U. & Della Rocco, P. (2003). TRACON controller weather information needs: 1. Literature review (DOT/FAA/CT-TN03/18)..  Atlantic City International Airport: Federal Aviation Administration Technical Center.

Truitt, T. (2006). Concept development and design description of electronic flight data interfaces for airport traffic control towers (DOT/FAA/TC-TN06/17).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Willems, B. (2004). Future en route air traffic control workstation: Back to basics. In Proceedings of the 23rd AIAA/IEEE Digital Avionics Systems Conference (pp. 5.A.3.1-12). Piscataway, NJ: IEEE.

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Symbols

Ahlstrom, V., Cranston, R., Mogford, R., Ramakrishnan, A., & Birt, J. (1998). Symbol standardization in airway facilities (DOT/FAA/CT-TN98/20). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V., & Muldoon, R. (2002).  A catalog of graphic symbols used at maintenance control centers: Toward a symbol standardization process (DOT/FAA/CT-TN02/12).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Duncanson, J. P. (1994). Visual and auditory symbols: A literature review (DOT/FAA/CT-TN94/37).  Atlantic City International Airport: Federal Aviation Administration Technical Center.

Wagner, D., Snyder, M., Dutra, L., & Dolan, N. (1997). Symbol development guidelines (DOT/FAA/CT-TN96/3). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

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Advanced TechOps Technology

Adkission, L. (1994). Identification of artificial intelligence (AI) applications for maintenance, monitoring, and control of airway facilities (DOT/FAA/CT-TN92/41, I). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Adkission, L., Jones, J., & Jackson, J. (1993). Investigation of advanced technology for airway facilities maintenance training (DOT/FAA/CT-TN92/24). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Mogford, R. H., Rosiles, A., Wagner, D., & Allendoerfer, K. R. (1997). Voice technology study report (DOT/FAA/CT-TN97/2). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Zingale, C., Ahlstrom, V., & Kudrick, B. (2005). Human factors guidance for the use of handheld, portable, and wearable computing devices  (DOT/FAA/CT-05/15).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

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Human error in TechOps

Ahlstrom, V., & Hartman, D. G. (2001). Human error in airway facilities (DOT/FAA/CT-TN01/02). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V., MacMillan, J., Tenney, Y. J., Pew, R. W., Cranston, R. L., & Mogford, R. (1999). Human error mitigation in future operations control centers (DOT/FAA/CT-TN99/14). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

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TechOps Team Processes

Ahlstrom, V., Koros, A., & Heiney, M. (2000). Team processes in airway facilities operations control centers (DOT/FAA/CT-TN00/14). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V., Koros, A., & Newman, R. (2001). NAS Infrastructure Management System Build 1.5 computer-human interface final report (DOT/FAA/CT-TN01/01). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Hah, S. (2002). Coordination between airway facilities specialists and air traffic personnel (DOT/FAA/CT-TN02/07).  Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Hah, S. (2002). Coordination between airway facilities and air traffic: Empirical findings. Journal of Air Traffic Control, 44(3), 30-35.

Truitt, T. R., & Ahlstrom, V. (2000). Situation awareness in airway facilities: Replacement of maintenance control centers with operations control centers (DOT/FAA/CT-TN00/09). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center.

Truitt, T., & Ahlstrom, V. (2001).  Development of a generic GMCC simulator interim report (DOT/FAA/CT-TN02/04).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

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TechOps Human-Computer Interaction

Ahlstrom, V. (2003). An initial survey of National Airspace System auditory alarm issues in terminal air traffic control (DOT/FAA/CT-TN03/10). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V. & Muldoon, R. (2003). Function key and shortcut key use in airway facilities (DOT/FAA/CT-TN03/07).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V., & Kudrick, B. (2006). Optimal design of event lists (ODELs) Phase 1: Does list format facilitate visual search for information? (DOT/FAA/TC-06/12).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V., & Kudrick, B. (2006). Optimal design of event lists (ODELs) phase 2: Does list length impact performance? (DOT/FAA/TC-06/13).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V. & Muldoon, R. (2003). Menus and mnemonics in airway facilities (COT/FAA/CT-TN03/12). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom V., & Muldoon, R. (2003). Core commands across airway facilities systems (DOT/FAA/CT-TN03/15). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V., & Muldoon, R. (2004). Visual coding of status for technical operations systems (DOT/FAA/CT-TN04/20). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom V., & Panjwani, G. (2003). Auditory alarms in the airway facilities environment (DOT/FAA/CT-TN04/04). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Allendoerfer, K., & Pai, S. (2006). Human factors considerations for passwords and other user identification techniques part 2: Field study, results and analysis (DOT/FAA/TC-06/09).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Ahlstrom, V., & Allendoerfer, K. (2006). The password survival guide: A user-friendly resource for technical operations (DOT/FAA/TC-TN06/26).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Friedman-Berg, F., Allendoerfer, K., & Pai, S. (2007). Usability assessment of the fly.faa.gov website (DOT/FAA/TC-07/11).  Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Updated: October 07, 2008 10:28 AM