Voice technology study report
| Full Text: |
 Pdf
(7.01 MB) |
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Document Number: |
DOT/FAA/CT-TN97/2 |
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Publication Date: |
01-1997 |
| Authors: |
Kenneth Allendoerfer, PhD. Airway Facilities Human Factors Group Richard H. Mogford Armida Rosiles Dan Wagner |
Mogford, R. H., Rosiles, A., Wagner, D., Allendoerfer, K. R., Airway Facilities Human Factors Group (1997). Voice technology study report (DOT/FAA/CT-TN97/2). Atlantic City International Airport: Federal Aviation Administration William J. Hughes Technical Center
Abstract
This document presents the findings of a voice technology study that evaluated the potential of a speech-to-text and voice recognition system to support an Airway Facilities maintenance task. Researchers conducted the test at an Airport Surveillance Radar (ASR)-9 site at the William J. Hughes Technical Center. Thirteen Airway Facilities specialists completed the procedure twice, once with the voice technology system and again with a paper manual. The results showed no differences in task completion time or workload, suggesting that the voice technology system was no more time consuming or difficult to use than a traditional paper manual. The voice recognition rate was 86.6%. Questionnaire response showed that users found the voice technology system understandable, easy to control, and responsive to voice commands. When asked to compare voice technology to the use of a paper manual for the Air Traffic Control Beacon Interrogator (ATCBI)-5 maintenance procedure, study participants indicated that the voice technology system made the maintenance task easier to perform, was more efficient and effective than a paper manual, and would be better for handling large amounts of information. Researchers concluded that this study resulted in a successful demonstration of voice technology for the Airway Facilities maintenance procedure. It was recommended that further, more extensive studies be conducted using voice technology systems in a wider variety of Airway Facilities environments and tasks.
Updated: May 04, 2012 11:21 AM
