Information Display Protocol

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Authors: Hal Albert, Ph.D., Human Solutions, Inc.
Gregory Anderson, Ph.D., Human Solutions, Inc.
Kim M. Cardosi, Ph.D., DOT/Volpe Center
Raquelle Carter, TASC, Inc.
Jennifer M. Chen, Human Solutions, Inc.
Caroline Donohoe, DOT/Volpe Center
Robert Felbinger, AEROTEC
Elizabeth D. Murphy, Ph.D., Human Solutions, Inc.
Ben Willems

Cardosi, K. M., Donohoe, C., Willems, B., Albert, H., Anderson, G., Chen, J. M., Murphy, E. D., Carter, R., & Felbinger, R. (2015). Information Display Protocol (DOT/FAA/TC-TN-15/24). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.


Objective:Human Factors Engineers and air traffic control Subject Matter Experts (SMEs) from the Federal Aviation Administration (FAA) developed a protocol to support in decisions on how to present needed information on the en route controller’s visual displays. The protocol provides guidance for determining the criticality of the information and uses this criticality to determine where and how the information should be displayed.

Background: Human Factors Engineers and air traffic control SMEs developed and validated the protocol with current and upcoming FAA Next Generation Air Transportation System informational items and scenarios.

Application:The model provides a systematic method for integrating the informational needs of controllers and supports the decision process for designing air traffic control displays.