TFM Tools: Guidance for Use, Integration, and Training
Anthony J. Masalonis, Ph.D., Spectrum Software Technology, Inc.
Brion Woroch, Ph.D., Engility Corporation, Inc.
Tanya Yuditsky, PhD.
Carolina Zingale, PhD.
Zingale C.M., Masalonis, A. J., Woroch, B., & Yuditsky, T. (2017). Traffic Flow Management Tools: Guidance for Use, Integration, and Training: Phase II – Human Factors Assessment of Computer and Web-based Training for Decision-Support Tools (DOT/FAA/TC-17/36). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.
In this document, we provide a review of representative computer and web-based training materials for Decision Support Tools available for Traffic Flow Management and other air traffic domains.
Our evaluation relied on our human factors expertise, knowledge of effective user interface design, and the principles of effective learning, memory, and problem solving. Our evaluation also relied on comments and feedback from air traffic controller subject matter experts (SMEs) who reviewed much of the information.
We reviewed five training modules and evaluated them on several dimensions: Purpose & Objectives, Assessments, Navigation, Content, and Pace & Level of Detail.
We found both positive and negative aspects to the training materials. The training materials were generally easy to access and use, included good narratives, and often provided written summaries of the main points. The content was generally concise and was presented in a manageable time period. The interactive aspect of the materials was useful in providing some “hands on” experience. However, the navigation structure of the training materials was sometimes cumbersome, often requiring users to return to the beginning of a section rather than to a specific slide. In addition, the use of highlighting to direct the user’s attention was sometimes problematic; the colors were inconsistent or the highlighting disappeared before the user made a selection.
Conclusion & Applications
Based on our review, we make several recommendations for future training material development and implementation.