FAA Human Factors (ANG-E25) Carolina Zingale

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Carolina Zingale, PhD.

Carolina Zingale is an engineering research psychologist with the Human Factors Branch. She joined the team in 2005 and prior to that supported the RDHFL as a contractor. She has designed and conducted human-in-the-loop studies and assessments to evaluate new concepts, procedures, and systems for air traffic controllers and pilots. Prior to working at the FAA, Dr. Zingale worked at Bell Laboratories, Lucent Technologies and taught at UMDNJ-Robert Wood Johnson Medical School.

Dr. Zingale received her B.A. in Psychology from the State University of New York at Buffalo, and her M.S. and Ph.D. degrees in Cognitive Psychology from Rutgers University.

Dr. Zingale serves as a reviewer for Air Traffic Control (ATC) Quarterly and the International Journal of Applied Aviation Studies (IJAAS). She is a member of the Association for Psychological Science and the South Jersey Chapter of the Human Factors and Ergonomics Society.

Contact Information

Carolina Zingale, PhD.
Federal Aviation Administration
William J. Hughes Technical Center, Building 28
Atlantic City International Airport, NJ 08405
Phone: (609) 485-8629
Fax: (609) 485-6218
Carolina.Zingale@faa.gov

Publications

Woroch, B. & Zingale, C. (2019). Traffic Flow Management (TFM) Tools: Guidance for Use, Integration, and Training: Part Task Experiment 2. DOT/FAA/TC-19/36. Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Woroch, B. & Zingale, C. (2019). Air Traffic Control Decision Support Tool Design and Implementation Handbook. DOT/FAA/TC-19/37. Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Woroch, B., Zingale C.M., & Masalonis, A. J. (2017). Traffic Flow Management Tools: Guidance for Use, Integration, and Training: Part Task Experiment 1 (DOT/FAA/TC-17/37). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Zingale C.M., Masalonis, A. J., Woroch, B., & Yuditsky, T. (2017). Traffic Flow Management Tools: Guidance for Use, Integration, and Training: Phase II – Human Factors Assessment of Computer and Web-based Training for Decision-Support Tools (DOT/FAA/TC-17/36). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Truitt, T. R., Zingale, C. M., & Konkel, A. (2016). UAS Operational Assessment: Visual compliance - Human-in-the-loop simulation to assess how UAS integration in Class C airspace will affect Air Traffic Control Specialists (DOT/FAA/TC-16/11). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Higgins, J. S., Willems, B., Johnson, D. R., & Zingale, C. M. (2012). Human factors evaluation of pointing devices used by air traffic controllers: Changes in physical workload and behavior (DOT/FAA/TC-12/63). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Zingale, C. M., Willems, B., Schulz, K., & Higgins, J. S. (2012). Separation Management (SepMan 2): Human factors evaluations of conflict probe location and format and workstation display alternatives (DOT/FAA/TC-12/62). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Zingale, C. M., Willems, B., & Ross, J. M. (2010). Future En Route Workstation Study (FEWS III): Human-in-the-loop simulation of air traffic controller management of advanced aircraft concepts (DOT/FAA/TC-10/14,III). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Zingale, C., & Willems, B. (2009). Review of aircraft self-spacing concepts: Implications for controller display requirements (DOT/FAA/TC-09/03). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Friedman-Berg, F., Allendoerfer, K., Zingale, C., & Truitt, T. (2008). Safer skies - Usability at the Federal Aviation Administration. User Experience Magazine, 7(4), 6-9.

Zingale, C. M., Truitt, T. R., & McAnulty, D. M. (2008). Human-in-the-loop evaluation of an integrated arrival/departure air traffic control service for major metropolitan airspaces (DOT/FAA/TC-08/04). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Allendoerfer, K. R., Willems, B., Zingale, C., & Pai, S. (2006). Methods for examining possible effects of En Route Automation Modernization (ERAM) on controller performance (DOT/FAA/TC-TN06/14). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Allendoerfer, K. R., Zingale, C., Pai, S., & Willems, B. (2006). En route air traffic controller commands: Frequency of use during routine operations (DOT/FAA/TC-TN06/04). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Allendoerfer, K. R., Pai, S., & Zingale, C. (2006). An analysis of en route air traffic control system usage during special situations (DOT/FAA/TC-TN06/11). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

McAnulty, D. M., & Zingale, C. (2005). Pilot-based spacing and separation on approach to landing: The effect on air traffic controller workload and performance (DOT/FAA/CT-05/14). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Zingale, C., Ahlstrom, V., & Kudrick, B. (2005). Human factors guidance for the use of handheld, portable, and wearable computing devices (DOT/FAA/CT-05/15). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Zingale, C. M., McAnulty, D. M., & Kerns, K. (2005). Human factors evaluation of a digital, air-ground communications system. In Proceedings of the 24th AIAA/IEEE Digital Avionics Systems Conference(pp. 5.B.5.1-9). Piscataway, NJ: IEEE.

Zingale, C. M., McAnulty, D. M., & Kerns, K. (2003). The effect of voice communications latency in high density, communications-intensive airspace phase II: Flight deck perspective and comparison of analog and digital Systems (DOT/FAA/CT-TN04/02). Atlantic City International Airport, NJ: Federal Aviation Administration William J. Hughes Technical Center.

Zingale, C., Gromelski, S., Ahmed, S. B., & Stein, E. S. (1993). Influence of individual experience and flight strips on air traffic controller memory / situational awareness (DOT/FAA/CT-TN93/31). Atlantic City International Airport: Federal Aviation Administration Technical Center.

Zingale, C., Gromelski, S., & Stein, E.S. (1992). Preliminary studies of planning and flight strip use as air traffic controller memory aids (DOT/FAA/CT-TN92/22). Atlantic City International Airport: Federal Aviation Administration Technical Center.